Frequently Asked Questions
Please read our FAQ before sending us a message.
Don’t worry! You can reset your password by clicking here. You will receive an email with instructions on how to reset your password.
We currently accept the following payment methods:
– Creditcard (3Ds Security Required)
– SOFORT Banking
– Ethereum (ETH)
– Bitcoin (BTC)
Having trouble paying with 3D secure payment Creditcard? Click here for a full guide.
This really depends on your location. We ship from within Europe, so all orders from within Europe can take up from 1-5 business days.
International orders may take around 10 business days on average.
Always make sure you are on the HTTPS website when you checkout.
First of all, thank you for your order!
When you place an order you will receive a confirmation email of your order. If you didn’t receive a confirmation mail, check your spam box first, if it’s not in the spam box please sent us an email at firstname.lastname@example.org
Have A Question? We Have the Answer!
Do you have a question regarding your order? Please make sure to add your order number to your request so we can help you a lot quicker:)
4451 AC Heinkenszand
Chamber of Commerce number: 71984658
VAT Number: NL858928802B01
Phone: +31 622558957
Available by telephone from Monday to Friday from 9 am to 5 pm